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Broken contract phone

AW11
Level 1: Joiner
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on ‎15-06-2024 11:19

on ‎15-06-2024 11:19

My contract phone is broken and I'm not sure if I have insurance 

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pgn
Level 77: Grand Master
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on ‎15-06-2024 11:28

on ‎15-06-2024 11:28

O2 Insurance cover will show on your monthly bill in your MyO2, @AW11 - and if you took out separate insurance, eg via another company, or as an add-on to home contents insurance, there is no way anyone else would be able to advise on that - check your documents in that case for that particular insurance. Good luck, @AW11.

Links to O2 Social Media Team here
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Oxonian
Level 37: Blazing a Trail
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on ‎15-06-2024 17:07

on ‎15-06-2024 17:07

You could also consider how log you have had your 'phone @AW11 and whether it might still be under warranty or guarantee. 👍

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MI5
Level 94: Supreme
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on ‎15-06-2024 17:32

on ‎15-06-2024 17:32

Which obviously depends on how it is broken.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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