Billing address

[catswifi]

I need to change my billing address please can you help?

[jonsie]

This can be done yourself in My O2 under the billing link @catswifi 

[catswifi]

When I try this it says You don't have any products or services in this My O2 account. But when i try to order a new sim it has a saved address which it wont let me change...

[Oxonian]

If that's the case @catswifi, you need to contact O2. Unfortunately, this is a customer to customer community so we cannot access your account or offer other direct help.

You can message O2 on social media :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

the social media team are based in the UK and have a good reputation for solving customer problems. 👍