Bill

[786Akhtar]

I am new costumer to o2 I have not yet received my SIM card but I have a bill of £30 when I loged in using my email. my contacts has not yet started. Please explain my name Rahima Miah email r_miah786**Personal info** address [personal details removed]

[Cleoriff · Accepted solution]

@786Akhtar 

The bill is because you pay a month in advance. However slightly ridiculous that you haven't got your sim yet!

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Best of luck and welcome to the forum.