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App not working

Lardy69
Level 1: Joiner
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I login and it says I’m not ready for my o2???

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Lardy69
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IMG_6325.png

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Lardy69
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Anyone help??

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

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Oxonian
Level 38: Lively
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@Lardy69 

Delete the app, restart your handset and reinstall the app. 

Seems to work most of the time. 

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