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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Incorrect Mobile Phone Charge

Spoke with Lyndsey at 02 on 11.08.23 between 11.05 and 11.25 ref £135.17 charge on my phone for a telephone call I did not make. Lyndsey at 02 spoke with her manager and confirmed the amount would be removed immediately. I have rechecked my account a...

Thank you 3 month offer - Disney plus

I got this textHere's a thank you for being with us - enjoy 3 months of Disney+, on us. It's the perfect time to stream new originals, blockbuster movie releases and timeless classics. Just text DISNEY3 to 21500. £7.99 a month after 3 months. Cancel ...

Resolved! Virgin Big Kahuna free sim

I have 3 phones from Virgin one of which is a Virgin Big Kahuna totaly free SIM with everything unlimited. I already have a My O2 account with another phone which is a O2 phone. Where do I see the Virgin Phones on my exixting My O2? My Virgin Mobile ...