Solved: Am I eligible for unlimited data?

RachaelRoxy · ‎02-08-2020

Hi there, I am currently paying £16 for my account with unlimited texts and calls but only 1gb data. I have seen the promotional offer that includes unlimited data, starting at 15pm then at 30 a month. Would I be able to change to this tariff as an existing customer?

Thank you

Cleoriff · ‎02-08-2020

@RachaelRoxy

Only if you are eligible to upgrade. Your My O2 will show whether you can Upgrade Now.

Or you could call O2 and ask an advisor. All numbers in this guide Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎02-08-2020

@RachaelRoxy

Only if you are eligible to upgrade. Your My O2 will show whether you can Upgrade Now.

Or you could call O2 and ask an advisor. All numbers in this guide Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

Martin-O2 · ‎04-08-2020

Hey @RachaelRoxy were you able to check to see if you are able to upgrade yet?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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