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[AF8888]

Hello,

For over a week or two, When I login to myO2 it says I have no products and my number is incorrect. I have had an account for over a decade and recently got a letter saying it was being updated, now this? Anyone else experiencing this?

I tried speaking to 202, was on hold

for 30mins and then the operator said they couldn’t hear me and terminated the call. 

[Enlli]

O2 are in the process of updating all their systems and, quite frankly, made a mess of it. You are one of thousand.

You will need to speak to customer service via one of the ways outlined in the guide

Guide: How to find help & contact O2