cancel
Showing results for 
Search instead for 
Did you mean: 

20paid%20the%20monthly%20payments%20not%20happy

Dionne1
Level 1: Joiner
  • 11 Posts
  • 4 Topics
  • 1 Solutions
Registered:
I sent phone to get fixed it’s been nearly a month and not heard anything I’ve paid the monthly payments aswell not happy
Message 1 of 3
506 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 112525 Posts
  • 801 Topics
  • 6706 Solutions
Registered:

@Dionne1 

You'll need to call O2, borrow a phone, use a landline or Skype

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
498 Views

MI5
Level 94: Supreme
  • 128234 Posts
  • 614 Topics
  • 22528 Solutions
Registered:

@Dionne1 

You already have a thread going here https://community.o2.co.uk/t5/Pay-Monthly/About-my-payment-to-o2/m-p/1414809#M218623

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
495 Views