02 App

[JP57]

says account isnt ready, had phone for 3 days claims it should be ready in 48 hours and if it isnt to contact here

[Bambino · Accepted solution]

@JP57 This is a customer community. We have no access to anyone's account. Customer service is 202 from your mobile, or 0800 032 1402.

When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

Best time to call is 8 am.