Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 68740 Views
  • 234 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 45288 Views
  • 45 replies
  • 6 kudos

Talkalot - is it changing like my 3G phone?

Hello, is O2 Pay and Go Talkalot, which I've been on since 2006 going to go the same way as Text and Web and change to Standard PAYG Plus or is it here to stay? I'm still on it. This Talkalot phone is my spare phone I use for dirty work. Now, when I ...

Anonymous by Not applicable
  • 1782 Views
  • 8 replies
  • 0 kudos

Are You a Winner or a Loser

Well February's inflation figures are out so we now know what the annual increase would have been on the old RPI plus 3.9% formula. It would have come in at 7.6%This means my £8 per month contract would have risen to around£8.60. However, under the n...

Enlli by Level 71: Golden Child
  • 1177 Views
  • 7 replies
  • 0 kudos

Bill paid but 02 saying it isn’t

I paid my phone bill on 29th April - the amount has been taken from my bank and is showing on my statement. However, 02 are saying my bill is outstanding and when I go to click on the outstanding balance it says it is ‘processing payment’ it’s been 4...

Read1 by Level 1: Joiner
  • 11191 Views
  • 32 replies
  • 0 kudos

O2 priority issue when buying post malone tickets

When i used O2 Priority when I click on 'Get Tickets' and go through to Ticketmaster, it just says the O2 Pre-Sale is 'Happening Now' with no obvious place for me to click to buy tickets. I'm signed in to Priority and Ticketmaster on my PC. This didn...

Calls failed...........

I can not receive or make calls. Inbound or outbound. I try and speak to a stupid chat bot and they tell me to call 4445. I can not call or if it does work I get cut off. I test the postcode checker for signal and all is fine. I complete a new iPhone...

"Literally spells SCAM"

O2 Scam Help | Meet dAIsy, The Scam-Fighting AI Bot Bottom of this page tries to make 7726 easy to remember by saying it spells SCAM, but it doesn't. It originally stood for SPAM (which it does spell).

MatthewSt by Level 1: Joiner
  • 1073 Views
  • 3 replies
  • 2 kudos

Number Port

I urgently need help regarding getting a specific telephone number - This is time sensitive and has the potential for a huge financial impact to myself - The number in question is not currently in use and the information i have points to the range ho...

Scott_26 by Level 1: Joiner
  • 891 Views
  • 3 replies
  • 0 kudos

Fraud : Alive and Kicking!

As the post count has dropped, I thought I'd drop this in here today.I have a Sim Only contract. I also pay for a sim only for my grandson. When I took out his, I asked if he could have control of his My O2. As he was at ours, they had a word with hi...

Cleoriff by Level 94: Supreme
  • 5461 Views
  • 32 replies
  • 0 kudos

My Dec and Jan bills

Hi ive been asked by Airtime to forward these bills in PDF form as my discount has not come off. I don’t know how to do this and would appreciate any help Thank you

Liz121 by Level 2: Apprentice
  • 676 Views
  • 2 replies
  • 0 kudos

Article in MSM re Customer Services

So according to the Article they spend a million a day on customer servicesIf they are spending £1 million a day they have been robbedhttps://www.msn.com/en-gb/money/other/virgin-media-o2-spends-1m-on-customer-support-every-day-and-promises-to-not-pu...

Enlli by Level 71: Golden Child
  • 1042 Views
  • 4 replies
  • 0 kudos