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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Community Support/Dundee United Community Trust

Hi, I'm part of the Dundee United Community Trust, which is the official charity of Dundee United Football Club. I'm looking to speak with someone at O2 about how O2 could support our community. The Trust works with those who need our support in Dund...

Duct by Level 1: Joiner
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Forced to use the MY O2 app - Boomer mode engaged

I just went to the O2 website on my PC to talk to support regarding an order. Only for the chat bot to force me to use the O2 app and have to try and type on a small phone screen instead of being able to do it on the website. Screw accessibility need...

Nagasaki by Level 1: Joiner
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Uswitch Upgrades.

For those waitingThe ability to upgrade on USwitch appears to be back Same goes for Moneysupermarket

Enlli by Level 71: Golden Child
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Partially Deaf (older) ladys decision re new mobile phone

Hi if U have reviewed earlier posts I'm trying to decide on a new phone. Ive trialled the Amplicomms M9500 smartphone and Amplicomms mobile 7500 (now 7501?) I could hear the ring & notify.The smartphone( from Hearing Direct) might be good for an elde...

Jenny105 by Level 15: Gaining a Reputation
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  • 19 replies
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no signal

not had a signal for 4 days, checked server status and says upgrades being done in area hopefully be working by 17th april. i only topped up my phone last week so looks like i will loose a months use. havent got wifi calling on my phone, is there any...

cw12 by Level 1: Joiner
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OneUI7?

Hi, does anyone know when 02 Samsung Galaxy Z Fold 6 will get the OneUI7 (Android 15) update?Thanks, Jim

Jaycr by Level 1: Joiner
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O2 Completes Work to Improve its Mobile Network in Manchester

O2 Completes Work to Improve its Mobile Network in Manchester - Virgin Media O2https://news.virginmediao2.co.uk/o2-completes-work-to-improve-its-mobile-network-in-manchester/ O2 UK Complete 4G and 5G Upgrades for 5,700 Postcodes in Manchester - ISPre...

Oxonian by Level 41: Prodigal
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Phone, older person, hearing accessible,

Lost in whats available. Ive had a phablet for 7 yrs , this was knocked from my hand and died. Confused by the arrayIm now looking fora mobile phone : Android GS Certified, fairly simple to use for older personwifi, blue tooth 4.2 (i believe) , for m...

Jenny105 by Level 15: Gaining a Reputation
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  • 3 replies
  • 0 kudos