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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 48115 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 38307 Views
  • 45 replies
  • 6 kudos

iPhone 16 Pro Max Pre-Order

That's 9 weeks today I pre-ordered my iPhone 16 Pro Max and I still haven't received it Is anyone else experiencing the same issues? The store just pass the buck to customer service and customer service don't seem to have a clue It went from 1 week, ...

Dodge3 by Level 1: Joiner
  • 245 Views
  • 1 replies
  • 0 kudos

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 48115 Views
  • 213 replies
  • 0 kudos

High monthly cost

I am having nightmare experience with my Crown Communications O2 mobile contract that should have ended 21st October 2024. October 2021 I was phoned by Crown Communications and convinced to have a O2 mobile contract with them.I have paperwork for the...

elwoodc by Level 1: Joiner
  • 1584 Views
  • 20 replies
  • 0 kudos

O2 Migration Service Issues

Hi, I normally wouldn’t post online, but O2 has pushed me to the edge, and I don’t know what to do anymore. It has been three weeks, and my permanent number is still not ported; the migration is still processing. Since October 28th, I have contacted ...

Cherie01 by Level 1: Joiner
  • 471 Views
  • 3 replies
  • 0 kudos

USwitch Upgrade.

Well I've managed to do it again, Upgrading through USwitch towards the end of March and bypassing the annual price rise.This is year three now. This year there were a number of questions about affordability which I don't remember from last time, so ...

Enlli by Level 70: Enigma
  • 4649 Views
  • 17 replies
  • 3 kudos

Price rises 😡😡😡

Just received another email from O2 informing me that they are changing my account or tariff or something, and a reminder that as of April 25 my tariff will be going up AGAIN by another £1.80 a month. What started off as a good tariff price a couple ...

O2 have lost my number.

So 5 weeks ago I purchased a new iPhone + watch outright directly through Apple. the first eSIM for my iPhone went through fine, to my watch it did not. o2 on the phone didn’t know anything about their own error codes completely untrained on the situ...

GamerRaver by Level 1: Joiner
  • 1332 Views
  • 10 replies
  • 0 kudos