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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 44251 Views
  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 36088 Views
  • 45 replies
  • 6 kudos

complaint

I'm writing to express my total dissatisfaction with o2, having first ordered next day delivery of an upgraded phone on the 19th August which never arrived. Since then I've wasted hours of time and made at least 7 phone calls trying to get to the roo...

Paula06 by Level 1: Joiner
  • 371 Views
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Order stuck in process

Placed order on18th of August, delivery was for 20th. Called them on 21st because it’s still show as processing. They told me they can’t contact depot department only email them. Since then I get messages sent every day that it will be delivered tomo...

Izzy1414 by Level 1: Joiner
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  • 9 replies
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Order stuck on processing for 3 weeks.

I ordered an Apple Watch series 9 during a promotion to receive a set of AirPod pros for £20. At the time, the watch was out of stock, and I was told stock would be available within 3 weeks. (Is currently in stock) However, within maybe 3 days the wa...

Slackulous by Level 1: Joiner
  • 1782 Views
  • 11 replies
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Iphone 16 pro max Delivery

Hi Everyone, I placed my pre order of the iphone 16 pro max White 512gb On the 13th and i have spoke to o2 and they are waiting for stock from the manufacturer. Would anyone on here be able to shed light on when o2 will get the stock and when i will ...

virgin mobile to o2 and then nightmare on new deal

got no option moved to o2 of virgin mobile £20.67 to 8th oct 2024if i never updated i would have been locked in to the £20.67 + new rpi thing moving to o2..on the end of o2 deal 21st sept 2024 got a great deal of o2 . £14.99 but then the shock of lif...

JASON11 by Level 1: Joiner
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  • 3 replies
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New Scam?

This is a new one on me. Maybe someone else has heard of it before, but I haven't. In any event, it's something to think about and be aware of. Criminals are dropping thumb drives randomly on the street or in shops with viruses or back door access so...

thumb drive (1).jpg
Bambino by Level 86: Prestigious
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  • 4 replies
  • 1 kudos