Premium rate services petition to O2

[MI5]

EE have introduced a 2!step verification process for premium rate services. 

Vodafone allow customers full control within the My Vodafone app. 

O2 currently do nothing and many thousands of customers are scammed out of a lot of money every month. 

What will you do O2!to keep up with the competition and protect your customers or are you happy to take a cut and leave customers exposed?

if you want to add your voice to this, please comment below. 

Over to you, O2 ?

[jonsie]

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@MI5 wrote:
Or OFCOM could grow some balls and do what they have been put there to do, funded with our money......

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Bet they haven't got a pair between the lot of  'em!

[blissgirl]

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@jonsie wrote:

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@MI5 wrote:
Or OFCOM could grow some balls and do what they have been put there to do, funded with our money......

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Bet they haven't got a pair between the lot of  'em!

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[blissgirl]

I agree at what's been said OFCOM need to do more to stop these scammers

[MI5]

They certainly should @blissgirl but nothing stopping o2 from doing something like Vodafone apart from greed. 

[Robynfali]

Totally agree, they need to sort this, should have to opt in to these services not opt out after you’ve been robber

[MI5]

End of another week and still no response to my last email........

[Cleoriff]

Head in the sand springs to mind....

[MI5]

Speaks volumes to me.

[Payforit_Sucks]

On their website O2 Claim that they only "work with sellers we trust".

Do they really "trust" these companies?

They also say they'll "make sure you get your money back if your a victim of fraud". I haven't seen much evidence of any effort on the part of O2 to help victims of these plainly fraudulent companies.

It's really negligent of O2 not to call time on Payforit scams.

[Anonymous]

They could say the same about these trusted partners they use