- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page

Complaints Department
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on ‎09-07-2009 13:36
I'm probably be being a bit blind, I can't seem to find anything anywhere :robotsurprised:
Complaints Department
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on ‎09-07-2009 13:50 - last edited on ‎13-06-2017 16:34 by MercedesS
You can contact them either by email. letter or fax.Not too sure of the telephone number.
O2 Complaints Review Service
PO BOX 694
Winchester
SO23 5AP
http://www.o2.co.uk/how-to-complain
Tell them:
• Your name and address
• Your mobile and account numbers
• A daytime phone number
• A suggestion of how they can put things right
Hope this helps

Complaints Department
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on ‎09-07-2009 13:52


Complaints Department
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on ‎09-07-2009 13:54

Don't bother!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on ‎09-07-2009 13:55
My advice to you is not to bother, I have over the past few days written more than my fair share of complaining emails and the message always comes back asking for some random form of account ID (password, bank sort code?, address, inside leg measurement) however, when you reply giving them this information the message disappears without a trace and you never hear back from them. If you do email make sure that you put as much account information in as you can first time.
The best option is to write to:
O2 complaints Review Service, PO Box 116, Leeds, LS11 5DS
Good luck

Complaints Department
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on ‎09-07-2009 13:58
Thanks for the heads up


Re: Complaints Department
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on ‎13-11-2013 11:16
Re: Complaints Department
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on ‎13-11-2013 11:27
Re: Complaints Department
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
‎13-11-2013 11:30 - edited ‎13-11-2013 11:32
@Anonymous wrote:
i find it quite insulting to discover that companies like o2 make such blatantly disingenuous pledges.
You have found a four and a half year old thread to post that diatribe in order to have a moan in a manner that makes little sense.
I hope you get whatever it is you're looking for, it's hard to guess from this.........
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Re: Complaints Department
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on ‎13-11-2013 18:54
I'm Toby, the community coordinator.
I'm more than happy to give you hand if you would like, feel free to send me a message (by going to my profile page and using the link in the top right)
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.