Does O2 have an actual technical support departmen...

OfflineBloke · ‎08-05-2025

It seems to be impossible to get any answers out of this organisation. They just have a forum where well meaning people say whatver they think might be an answer to any question posed. The chatbot system is clueless.
Do they employ any humans?

Enlli · ‎08-05-2025

Yes .

All the ways to contact O2

Guide: How to find help & contact O2

Also the social media team is UK based if you don't want to speak with customer services

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎08-05-2025

Just us idiots who solve 90% more issues on a daily basis than customer service could ever dream of.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.