Solved: why have i been charged 6.25 for a text ??

Anonymous · ‎10-06-2013

I see on my bill I have been charged 6.25 for 5 texts can you please tell me why ?

MI5 · ‎10-06-2013

We can't but if you call 202 they will be able to help. I would guess they are premium rate texts. Competition entries or game show voting etc....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎10-06-2013

Perhaps O2 were having a bad day!

It's not easy to guess the answer unless you tell us a bit more.

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MI5 · ‎10-06-2013

We can't but if you call 202 they will be able to help. I would guess they are premium rate texts. Competition entries or game show voting etc....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-06-2013

Possibly mms charges

Anonymous · ‎10-06-2013

We can't actually tell you why as we are customers ourselves but if you give us a bit more information we may be able to give you our best advice.

jonsie · ‎10-06-2013

If the texts are coming from a shortcode number check it PhonePayPlus.

If you are being charged for sending texts let us know the number you are sending them to for further advice.

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