Solved: where do i find itemised bills on my 02

Anonymous · ‎06-09-2015

Hi all that can help.

Im lookin to print off if i can my bill but itemised.

How do i do this?

Many thanx

MI5 · ‎06-09-2015

Click the "Bills" tab in your My O2 and scroll down to the graphs section:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎06-09-2015

Hi @Anonymous

Go into MyO2 http://www.o2.co.uk/myo2

...The path for me is view latest bill >> View latest detailed usage and charges >> scroll down to Download and print latest bill which brings up the old style page with the download as pdf link.

This will show an itemised bill

Veritas Numquam Perit

Anonymous · ‎06-09-2015

Hi.

The download and print doesnt seem to be there.

MI5 · ‎06-09-2015

Click the "Bills" tab in your My O2 and scroll down to the graphs section:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎06-09-2015

Try this instead @Anonymous

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mobile%29,CASE=22383

View my bill summary. This appears to be working...Some of the website links aren't today sadly...

Veritas Numquam Perit

jonsie · ‎06-09-2015

It's working ok at the moment for me. If you want an older bill...

View your latest bill in My O2
Scroll down to the bottom of that bill and click on View and print older bills
That will bring up the old style web page
Then simply use the drop down box for older bills. You can go back 18 months. Or print the present bill.

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