Solved: we don't guarantee you phone will change masks

Anonymous · ‎26-09-2015

been with o2 over ten years 4 contracts its now time to go

problem had samsung s6 three months

exchanged my firt one as it was getting too warm when charging

the phone they gave me might as well be a land line

as it keeps telling me not regested on network

had a sim swop still the same

rebooted still the same

spoke to o2 again today and the told me they dont garantee phone will switch between masks with out dropping off the network

what a joke

MI5 · ‎26-09-2015

Contact Samsung directly for a repair, at least you'll know if it's phone or network that's the problem http://www.samsung.com/uk/support/servicelocation/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MI5 · ‎26-09-2015

Contact Samsung directly for a repair, at least you'll know if it's phone or network that's the problem http://www.samsung.com/uk/support/servicelocation/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)