upgrade

[Claudia3]

O2 coustomer service is very poor coustomer service.

I want to upgrade my device but sometime call drop and sometime they,I need to call you back but nobody call me back.

In my I have never see this type of coustomer service.

[madasaf1sh]

Well this isnt customer services, so whinging at us, will not make any difference... your best option is to go into a store as we have suggested, or use another phone or Skype and call on +44 800 081 0255

Although if you are struggling with network coverage get some PAYG sims to test coverage and then move networks...

[Enlli]

Well all of us answering here know how bad things have become. Hence suggesting a store when you speak with someone face to face

[pgn]

"coustomer" again, @madasaf1sh?

https://community.o2.co.uk/t5/Tech-Support/No-roaming-data-in-the-EU/m-p/1740594/highlight/true#M516...

[Cleoriff]

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@pgn wrote:

"coustomer" again, @madasaf1sh?

https://community.o2.co.uk/t5/Tech-Support/No-roaming-data-in-the-EU/m-p/1740594/highlight/true#M516...

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Mmmmm...and got the solution for recommending them @pgn 😂

[pgn]

Noticed that, @Cleoriff - but thought I'd chuck my 2p'orth in there anyway, just for good measure 🤣