cancel
Showing results for 
Search instead for 
Did you mean: 

unable to sign in to my account on my laptop (grayed out)

Anonymous
Not applicable

I have been unable to sign in to my account on my laptop because the "sign in" blue box below username and password is grayed out. It is active for about 1/2 a second when I hit the sign in at the top of a o2 page. Any ideas as to why? Its ok on my mobile.

Message 1 of 3
1,195 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 95614 Posts
  • 612 Topics
  • 7137 Solutions
Registered:
Message 2 of 3
1,189 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 95614 Posts
  • 612 Topics
  • 7137 Solutions
Registered:
Message 2 of 3
1,190 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

what browser ? ie10 gave me issues I reverted to ie9 no issues.

 

if in ie10 you have to switch between compatability mode to log in then non compatiability mode to continue.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 3 of 3
1,168 Views