Solved: Re: unable to sign in to my account on my laptop (...

Anonymous · ‎11-08-2013

I have been unable to sign in to my account on my laptop because the "sign in" blue box below username and password is grayed out. It is active for about 1/2 a second when I hit the sign in at the top of a o2 page. Any ideas as to why? Its ok on my mobile.

jonsie · ‎11-08-2013

Try clearing cache & cookies or using a different browser.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

jonsie · ‎11-08-2013

Try clearing cache & cookies or using a different browser.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

adamtemp64 · ‎11-08-2013

what browser ? ie10 gave me issues I reverted to ie9 no issues.

if in ie10 you have to switch between compatability mode to log in then non compatiability mode to continue.

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unable to sign in to my account on my laptop (grayed out)