General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Have there been mass redundancies at O2?

Been trying to get through for 2 days, on hold on the phone and no response from 'online chat'. Don't usually have this much of a problem.

Resolved! usb port

could anybody tell me what the usb port on the wireless box 5 is really used for ? please

joining 02 broadband is a nightmare,anyone else had trouble??

I have had an o2 phone on contract for a while...no problems. but after being miss led by adverts in the press and sales people of o2 i'm very angry. i paid fifty pounds in the o2 shop in winchester and took home a box ..the sales assistant assured m...

Resolved! Phone upgrade

My partner has terminal cancer and wants to change his phone how would I cancel his contract when he dies or would I have to wait for it to end hope this doesn't sound stupid

Resolved! Loss of O2 mobile reception in Brighton

I have been unable to connect to O2 mobile phone where I live in Brighton for about a week. I need the connection for my work. Two days ago I went to the O2 shop who said they only knew about the disruption when O2 customers came in to complain. O2 e...

Resolved! Housing a fibre modem and router ...

I'd love to wall mount both the fibre modem and an Apple TC (wireless router) close to my Master BT socket - ideally in a smart enclosure: glass front to see pretty lights, vented, nice shade of beige to keep wifey happy with no wires hanging out. An...

o2 Rewards - fleeting freebie

I've seen similar posts but I got the text about o2 rewards & went onto my priorities app - lo and behold there was a choice of a free medium pizza, £5 Argos voucher and the third one I forget, all under the heading of o2 anniversary (apparently I've...

Resolved! Overcharging

I'm quite furious!!! I don't use mobile phone often and when I took up the contract on Galaxy 4 in January (I think) I understand I was going to be able to make unlimited calls to mobiles & landline phones and texts for a sum of £26.83 per month. Thi...

Resolved! new sim??

hi sorry guys first time ived used this.my dilemma is that ive had the same sim now 4 8yrs and is getting very tatty and wrecked now and is completely rubbed off on the numbers side.ive recently been given an samsung galaxy and want to get a new sim ...

Resolved! Obtaining a micro sim from 02

3 weeks ago I bought an iphone 4 and was excited about finally getting rid of my Blackberry. I chatted online to an 02 advisor who said they'd cancel my blackberry bolt on and send out a micro sim, which would take 3-5 days. 8 days went past and no m...