Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 41590 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 33792 Views
  • 45 replies
  • 6 kudos

O2/HTC Repair - What a joke

I took my son's HTC Wildfire S into my local o2 store on saturday for repair under warranty. The phone just died one day for no reason and would not charge or turn on again. I was told at the store the phone would be repaired or replaced under warran...

Anonymous by Not applicable
  • 4734 Views
  • 11 replies
  • 0 kudos

Resolved! Mast maintenance in my area

Each Wednesday for the last 3 weeks O2 have been doing maintenance on masts in my area. I was hoping for better 3G signal (currently get none in several postcode areas). Does anybody know what they've been up to in East Kent?

Anonymous by Not applicable
  • 1581 Views
  • 3 replies
  • 0 kudos

Resolved! Extra ports on router needed

I have an O2 wireless box 5 with 4 ports. These are wired to a desktop PC, my Sonos bridge, my smart tv and my Sky digibox. I am intending to install a remote controlled central heating system which requires a further port. Now I know I could connect...

Anonymous by Not applicable
  • 2097 Views
  • 6 replies
  • 0 kudos

Resolved! Wifi on the London Underground

Why is o2 the only mobile phone provider that is not part of the Virgin Wifi service on the London Underground? It seems rather ridiculous that Vodafone, Orange, T Mobile etc are all part of the scheme and yet o2 users are being penalised and will ha...

Anonymous by Not applicable
  • 1664 Views
  • 1 replies
  • 0 kudos

3g900 is getting closer to me

The coverage checker shows all the known local 3g900 now just the nearest mast to me needs doing and I should get a good 3g900 signal the 2 photos are 3g900 and 2g900

current 3g 900 around me.JPG current 2g900.JPG
adamtemp64 by Level 66: Unequalled
  • 1574 Views
  • 5 replies
  • 1 kudos

Mobile Phone Security

Who has access to mobile phone data?e.g. During general usage of Mobile what data can be accessed by the Police or any other legal authority.It has been know that those involved in a motor accident whilst using their mobile can be prosecuted for the ...

Anonymous by Not applicable
  • 1509 Views
  • 4 replies
  • 0 kudos

Resolved! Coverage quality dropped

I used to have a good strong signal and reliable data on my SGS2 until around June of last year. I live near North East Leeds just to see if anyone else locally has experienced the same issue?Tested both indoor and outdoors (incoming/outgoing calls a...

Anonymous by Not applicable
  • 913 Views
  • 1 replies
  • 0 kudos

Resolved! lost coverage

Why has my previously good coverage ceased? It just disappeared 4 weeks ago.

Anonymous by Not applicable
  • 2616 Views
  • 17 replies
  • 0 kudos

Resolved! RE: Locked Voicemail and O2 Voicemail from a landline?

I have no credit at the moment on my iPhone and have 2 voicemails which I urgently need to listen too (received text message for both). I just tried to access my O2 Voicemail from my work telephone but I have temporarily locked this with a wrong pin ...

Anonymous by Not applicable
  • 14427 Views
  • 1 replies
  • 0 kudos