Solved: retrieving voicemails from abroad

Anonymous · ‎26-10-2016

Can anyone help me to retrieve emails when abroad? I am in Argentina, and 901 doesn't work. When I follow the 02 advice and dial the number which they have sent by text (0044 7461 723 760), it doesn't work. Any suggestions?

MI5 · ‎26-10-2016

Dial your own number and press * when your VM answers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎26-10-2016

Dial your own number and press * when your VM answers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎27-10-2016

@MI5 wrote:
Dial your own number and press * when your VM answers.

Be sure to switch your mobile off and use a landline. You will need a 4-digit pin if you haven't already set one up. Default pin is 8705 which you have to change.

Personally if I want to use voicemail I use it purely through the TU app over wifi as it's free to listen.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎27-10-2016

I believe you can still call yourself from your own mobile?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎27-10-2016

@MI5 wrote:
I believe you can still call yourself from your own mobile?

I can't....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎27-10-2016

Must have changed then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.