pro-rata con
on 27-06-2014 21:06
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on 27-06-2014 21:06
Took a sim only contract with O2 two days ago with minutes to call, but found out today that they control how much you use under "pro-rata basis" ended up being charged for those calls.
Has anyone else had this issue?
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on 27-06-2014 21:11
No con, just common sense - You can't pay 2 days and get 30 days allowances, can you ?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 27-06-2014 21:11
No con, just common sense - You can't pay 2 days and get 30 days allowances, can you ?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 27-06-2014 21:14
It's not a con. On your first bill you are charged for the first couple of days connection until the billing date and then one month in advance. Payment date always 2 weeks after the billing date.
Your allowances will be split during the initial few days so allowances will be devided by 30 days times the number of days until the bill is produced.
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on 27-06-2014 21:34
Poor communication or excitement over a new contract etc play a part.
Perhaps things like this can be highlighted online or in shops better so customers know the score.
on 27-06-2014 22:15
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on 27-06-2014 22:15
I am sure if the OP approaches customer services they will as a gesture of goodwill credit call charges that would have come out of allowances normally given this is the first month.
Please do let us know how you get on.
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on 28-06-2014 08:35
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on 28-06-2014 08:35
You should always read a contract before you sign it.
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on 28-06-2014 08:49
I believe When a person is caught up in the buying experience and is concentrating on the contract cost and nice new shiny phone it can be easy to miss things in the small print.
That and the salesperson just wants you to sign up and leave after they've got you to sign on the dotted line.
Sometimes companies T&C need a retail lawyer to decipher them !
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on 28-06-2014 12:42
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on 28-06-2014 12:42
I think the clue to this is when you are signing up for a new contract you do tend to overlook some T&C's sadly.
Pro-rata as we know, means 'In proportion to'....
However, its funny that we never make that mistake when viewing it in terms of salary
Veritas Numquam Perit
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on 28-06-2014 12:49
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on 28-06-2014 12:49
I can understand how people may not be fully aware of the first few days of signing up for a contract. It's the use of the word 'con' that is an issue for me. Just because people don't comprehend the meaning of pro-rata they tend to label it as such.
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on 28-06-2014 13:26
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on 28-06-2014 13:26
@jonsie wrote:I can understand how people may not be fully aware of the first few days of signing up for a contract. It's the use of the word 'con' that is an issue for me. Just because people don't comprehend the meaning of pro-rata they tend to label it as such.
Exactly @jonsie ...and here was me 'adding the meaning of pro rata'...just to try and be subtle...
However, you my friend, have hit the nail on the head
Veritas Numquam Perit