Solved: pay a you go balance transfer - Page 2

Anonymous · ‎19-04-2014

Hi everyone. I am new to the forum. I am just wondering if i am able to transfer a balance from one payg sim to another payg sim. I have £6.70 on my old sim abduction don't want to lose it Thank you. Oh and hello everyone

Anonymous · ‎19-04-2014

Thing is if I didn't "clarify" @jonsie then the Op may make an irreversible decision.

MI5 · ‎19-04-2014

All clear now

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous · ‎19-04-2014

Which is always my goal MI5.

MI5 · ‎19-04-2014

We'd be lost without you Bob

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-04-2014

Kind words. Thank you.

I do find it difficult to understand why credit cannot be moved without the original account being closed.

Confusing.

But I've spoken to Cs and they clarified that's correct.

MI5 · ‎19-04-2014

Did they give a reason why ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-04-2014

Not a comprehensive one no.

Just that the process required to move said credit auto closes the first account. 😞

MI5 · ‎19-04-2014

Most strange for a payg account....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-04-2014

Most definitely.

I'm sure many would want to move or share credit between Payg accounts.

jonsie · ‎19-04-2014

It's been their policy for many years. Presumably if you are wanting to move credit from an account you no longer need to use it and it also stops the practice of continually swapping between the two accounts.

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