Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hi @Chiara and @Toby and Moderators, I wanted to be one of the first to post a massive Thank you for your continued support throughout the year. The O2 Community Forum has certainly moved on leaps and bounds with you both at the helm, with some fanta...
I was thanked for ordering a free 02 sim on 4th December and told it would be with me within five days.On 7th December I was again emailed telling me my free sim was nearly with me.On 15th December I was told to activate my new free sim!Today I have ...
I just bought a second hand 02 iphone 4 which I was told when I bought it that it was 'locked to 02'. Which I assumed on buying it that it would only accept 02 sim cards. As I am an 02 customer, I bought it. Now that I've put my sim card in it, thoug...
Hi, I'm Sila and have been using O2 since I moved to London in 2003. Unfortunatelly, after 10 reasonably happy years, I'm now having serious trouble with them and don't know what to do... So any help/advice will be much, much appreciated. It all star...
I've had this deal since five or so years ago and the store and even the customer service say I'm able to have unlimited data. However in my handset when I go near 4gb or use that much data outside it slows down!!!! Meaning it's not unlimited!!! How ...
has anyone had a phonecall from 08000641087 asking for your bankcard details, regarding a better pay&go tariff? they asked my daughter if she put £15 per month in her mobile, and for an extra £1 she would get unlimited texts,web,& calls.
I am having such a dreadful time with O2 since having my phone stolen whilst in Germany. Countless emails are disregarded, 40 minute webchats result in NOTHING! Emails to Complaint Resolution - nothing!! Currently I have been without a phone for two ...
if you click the signed in link on the page header to sign in - It takes you to a sign-in page where the security certificate has expired - Perhaps the admin could arrange to get this fixed? Thanks.
I am now with Sky e-mail! I only left o2 when they sold out to Sky and there didn't seem to be any choice. My o2 e-mail continued to work for three months, but now there is no e-mail box when I log in! Is that the end of it? Not really bothered about...
o2 have the clever way of gaining extra money as they do not inform you that your contract is at its end & use a 30 day cancellation period forcing you to pay an extra bill, another gripe is the fact that o2 will lower the tariff of an existing accou...
