password hell

[Anonymous]

o2 sites take you round in circles ....oooooo

[Cleoriff]

What is it you are trying to do exactly? You obviously have set up a password to sign up for the community?

[Anonymous]

How to read my private message from community member -can't open yellow flashing envelope 'cause ain't got one ..no access to any device except my wee android phone ...

[Anonymous]

At the top right of your screen it should say 1 unread, click that & it will take you to your pm

[Anonymous]

Yes when I joined didnt keep getting notifications to say 'doesn't match info on ac. -then when I tried to log in again with same info wouldn't let me -reset username password and had to reset screenname but wasnt easy as wouldnt recognise my security answer which I defo got right *

[Cleoriff]

This is what you should see when you are signed in... I should point out that the envelope does NOT flash

[Cleoriff]

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@Anonymous wrote:
Yes when I joined didnt keep getting notifications to say 'doesn't match info on ac. -then when I tried to log in again with same info wouldn't let me -reset username password and had to reset screenname but wasnt easy as wouldnt recognise my security answer which I defo got right *

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 I had a similar problem about 2 years ago. The only person who can sort this is one of the Community team @Toby sorted mine for me... Send him a PM and he will look at it but maybe not till Monday now....

[Anonymous]

Ah if your on a mobile device then you might be in mobile view not full view, to do this scroll to the bottom of the page there will be mobile/full

Click on full & it will change the site to look like the screenshot in @Cleoriff post

[Anonymous]

Was able to rejoin community thanks to being in bed with laryngitis and having time on my hands -if I log out will I have to wait for my next illness lol !

[Anonymous]

No you just sign back in with your username & password