o2 are screwups

Slayer1971uk · ‎15-03-2024

4 days to transfer old contract number to new payg sim. Should have been 24 hours. Then i go to log into my online account and low behold states i have no products or services. Phone o2 and waiting and waiting for ages then when speaking to a person they then put me on hold and at that point hang up the phone.

O2 have gone down hill really fast. Starting to think even talktalk are much better

Enlli · ‎15-03-2024

No arguments here...

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

jonsie · ‎15-03-2024

I've been in hospital for three days

Seems O2 are even worse than before

The community is now a complete waste of time and energy

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

madasaf1sh · ‎15-03-2024

@Slayer1971uk

TalkTalk are going to the wall, so if the rumours are to be believed then anyone on TalkTalk may end up on o2 anyway...

And to be fair, the problems could have been TalkTalk and them having to do everything via Vodafone...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎15-03-2024

@jonsie

agree. Hope you're OK

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎15-03-2024

@MI5 wrote:
@jonsie
agree. Hope you're OK

In pain but manageable thank you @MI5

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Oxonian · ‎15-03-2024

@jonsie wrote:
I've been in hospital for three days

Best wishes @jonsie for a very speedy recovery. 👍

jonsie · ‎15-03-2024

Thank you @Oxonian 😊

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS