This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

o2 are screwups

Slayer1971uk
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎15-03-2024 17:07

on ‎15-03-2024 17:07

4 days to transfer old contract number to new payg sim. Should have been 24 hours. Then i go to log into my online account and low behold states i have no products or services. Phone o2 and waiting and waiting for ages then when speaking to a person they then put me on hold and at that point hang up the phone.

 

O2 have gone down hill really fast. Starting to think even talktalk are much better

Message 1 of 8
1,500 Views
0 Kudos
7 REPLIES 7

Enlli
Level 70: Enigma
  • 9702 Posts
  • 90 Topics
  • 1885 Solutions
Registered:

on ‎15-03-2024 17:20

on ‎15-03-2024 17:20

No arguments here...

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 8
1,496 Views
0 Kudos

jonsie
Level 94: Supreme
  • 96815 Posts
  • 614 Topics
  • 7195 Solutions
Registered:

on ‎15-03-2024 17:36

on ‎15-03-2024 17:36

I've been in hospital for three days

Seems O2 are even worse than before

The community is now a complete waste of time and energy

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 8
1,472 Views
0 Kudos

madasaf1sh
Level 78: King of Kings
  • 12391 Posts
  • 79 Topics
  • 3272 Solutions
Registered:

on ‎15-03-2024 17:39

on ‎15-03-2024 17:39

@Slayer1971uk 

 

TalkTalk are going to the wall, so if the rumours are to be believed then anyone on TalkTalk may end up on o2 anyway...


And to be fair, the problems could have been TalkTalk and them having to do everything via Vodafone... 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 8
1,465 Views
0 Kudos

MI5
Level 94: Supreme
In response to jonsie
  • 152785 Posts
  • 652 Topics
  • 29164 Solutions
Registered:

on ‎15-03-2024 17:59

on ‎15-03-2024 17:59

@jonsie 

agree. Hope you're OK

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 8
1,454 Views
0 Kudos

jonsie
Level 94: Supreme
In response to MI5
  • 96815 Posts
  • 614 Topics
  • 7195 Solutions
Registered:

on ‎15-03-2024 18:06

on ‎15-03-2024 18:06

@MI5 wrote:

@jonsie 

agree. Hope you're OK

In pain but manageable thank you @MI5 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 6 of 8
1,452 Views
0 Kudos

Oxonian
Level 38: Lively
In response to jonsie
  • 13431 Posts
  • 345 Topics
  • 37 Solutions
Registered:

on ‎15-03-2024 20:25

on ‎15-03-2024 20:25

@jonsie wrote:

I've been in hospital for three days

 

Best wishes @jonsie for a very speedy recovery. 👍

Message 7 of 8
1,431 Views
0 Kudos

jonsie
Level 94: Supreme
In response to Oxonian
  • 96815 Posts
  • 614 Topics
  • 7195 Solutions
Registered:

on ‎15-03-2024 20:31

on ‎15-03-2024 20:31

Thank you @Oxonian 😊

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 8 of 8
1,429 Views
0 Kudos
Top Kudoed Authors
View All
Top