no internet connection

[Anonymous]

Hi, i have a samsung galaxy s2 on contract and for the past few days i have not been able to access my internet.  It cant be to do with signal etc  as my calls and texts are working fine. Everytime i try and go online it says "no network connection. Cannot connect to internet. Please check your internet seetings and try again." I have been on 'my settings' and then 'about phone' and then 'status'  and it says 'my mobile network state is disconnected.Even 2 day pop to one of o2 phone shops where I got brand new sim, but still the same problem. Can you please advise what is wrong and what i should do to fix this problem?My monthly contract includes internet so i dont think its fair that im paying for something im not getting!

[Bambino]

Do you have your Mobile Data setting turned on?

[jonsie]

Also check your post code here : O2 Status

Even though you have mobile sevice there may be a problem with data services.

[Anonymous]

Hi,

service in my area is fine, and my mobile data setting is on...

[Anonymous]

Hi, 

can u tell me how do I configure my device (samsung galaxy S i91000 for WAP, some say it might be the problem.

thanx

[jonsie]

Text ACTIVE to 2020, save the settings and then reboot the phone. Let us know if this doesn't work and we can check the settings manually with you.