nightmare with O2

[matt40]

have spent 2 hours on phone today mostly on hold.  Have been cut off twice.  Despite promises they havent called back.  all i am trying to do is access historical bills but my O2 comes up with error message.  Time to move to another network

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

[Oxonian]

I sincerely hope that this problem is resolved to your satisfaction @matt40 and that you decide to remain with O2. 👍

However, if you do decide to leave, you will need :-

Guide: Cancelling Your Contract