| I think it is fair to say that the whole of the 02 Network is down in the UK (apart from the GSM network apparently). The question is how many people are prepared to confront the company about the lack of communication that has been delivered to it's customers and how they intend to compensate us! |
I'll do it, we can all do it, this is going to be covered in the media, obviously, and who's going to have an opinion on that? O2. Along the lines of "We apologise for what happened, and we took steps to rectify the problem yadda yadda yadda".
Who's not going to have a say? Us, the customer, all we have to do is bombard a few media companies, newspapers TV stations etc, and get our point heard. Like the fact there was no information given from O2 about the issue, and we have essentially been left in the dark. Only reason I found out was by coming here and finding out from the customers, not who I should have been finding out from!!
