on 16-03-2008 21:27
on 16-03-2008 21:27
on 11-05-2010 22:25
on 11-05-2010 22:25
Does anybody know who we should send complaints to
on 11-05-2010 22:25
on 11-05-2010 22:25
on 11-05-2010 22:26
on 11-05-2010 22:26
All,
This outage is down to a major power failure which is affecting both cellular and data services... it is also affecting some elements of service provided by other operators.
Unfortunately this is outwith O2s control, but as it's a pretty major outage - I'm sure it'll be fixed fairly quickly. It's unfortunate it happened shortly before the call-centres were closing...
HTH
Chris.
UPDATE: Power Services restored, however cellular services still offline. Engineers en-route.
Chill, people
on 11-05-2010 22:27
on 11-05-2010 22:27
on 11-05-2010 22:27
on 11-05-2010 22:27
on 11-05-2010 22:28
on 11-05-2010 22:28
I think it is fair to say that the whole of the 02 Network is down in the UK (apart from the GSM network apparently). The question is how many people are prepared to confront the company about the lack of communication that has been delivered to it's customers and how they intend to compensate us!
on 11-05-2010 22:29
on 11-05-2010 22:29
on 11-05-2010 22:29
on 11-05-2010 22:29
on 11-05-2010 22:30
on 11-05-2010 22:30
on 11-05-2010 22:31
on 11-05-2010 22:31