Solved: Re: live chat - Page 2

Anonymous · ‎14-03-2016

Does anyone know the purpose of live chat? I tried 3 times and nothing! Perhaps the person there is deceased?

I just wanted someone to tell me how I'm supposed to track an order when I can't find anything in the six headings at the top of my home page, or their sub-folders, which mentions tracking. Have they invented some new word for tracking? Do I need a guru?

Trying to contact o2 without using a line which costs £1.50 a minute is like trying to get through to the pope!

Pretty rubbish for a "communications" company

Anonymous · ‎28-03-2016

Hello

jonsie · ‎28-03-2016

@Anonymous wrote:
Hello

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎28-03-2016

Hi and welcome, but this isn't live chat

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎28-03-2016

Welcome from me as well @Anonymous. I hope you aren't still waiting for live chat to respond to you...:smileywink:

Veritas Numquam Perit

MI5 · ‎28-03-2016

Pretty sure they've logged off now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-03-2016

Some people are very patient and blessed with true stamina....:smileywink:

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎30-06-2016

I cannot get anyone on live chat and as I have no service I have am hanging on the phone for 10 mins now

Cleoriff · ‎30-06-2016

@Anonymous wrote:
I cannot get anyone on live chat and as I have no service I have am hanging on the phone for 10 mins now

Answered on your own thread here @Anonymous http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/new-phone/m-p/980830#M143916

Veritas Numquam Perit