iPhone 16 pro Max switch up
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on 09-09-2024 21:15
Hi there. Curious if O2 do credit checks for switch ups or if it’s just an O2 arrears check? Don’t have the best credit history including a previous insolvency, so want to know what the odds of getting accepted are before I go in store and spend the £50 pre ordering the device on Friday. Wanting the 1TB model if that makes any difference.
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on 09-09-2024 21:28
@squid7827 my understanding is since the change over in billing system they credit check for everything now whether that be new lines, upgrades and switch up. I could be wrong and I’m sure someone with better knowledge will correct me if I am
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on 09-09-2024 21:33
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on 09-09-2024 21:33
Certainly do them for upgrades so I suspect they do them for switch up, after all you are effecively taking out a loan on a very expensive phone
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on 09-09-2024 21:34
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on 09-09-2024 21:34
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on 09-09-2024 21:37
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on 09-09-2024 21:37
I’ve got the 14 pro max now and was never credit checked for it - I got this in January of 2023
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on 09-09-2024 21:44
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on 09-09-2024 21:44
@squid7827 the new billing system has been since then, people were slowly being rolled over to it and I’d suspect all if not the majority are now on it
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on 09-09-2024 21:48
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on 09-09-2024 21:48
They do now.
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on 09-09-2024 21:50
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on 09-09-2024 21:50
Come to think of it, I did get an email a while back about my payment changing. Guess that’s me not getting the 16 😂
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on 09-09-2024 21:53
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on 09-09-2024 21:53
@squid7827 I assume how long you’ve been with them and account history will also be contributing factors as they used to be.
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on 09-09-2024 22:06
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on 09-09-2024 22:06
I’ll have a chat to the live chat team tomorrow and see what they think. I’ve been offered credit cards, so it’s not impossible or unheard of but obviously a £500 credit card is very different to a £1,600 phone

