3 weeks ago I was on a ferry travelling from UK to Netherlands, before departing I switched off data roaming. However when I received my bill I got the following charges (both + vat);
International Data Norway - £4.483
O2 Travel - £1.66
Rather confused as to why I received these charges when I had data roaming turned off so I rang customer services and they explained that the ferry used a Norwegian satellite when between UK and Netherlands (despite the UK and Netherlands always being the closes bodies of land) and that despite having Data Roaming turned off that iMessage can still use data. On checking my phone I received 1 iMessage whilst asleep which triggered the International Data charge and another in the morning which triggered to O2 Travel daily charge.
So what exactly is the point of switching off Data Roaming if iMessages can still use data? Odd that I can't send or receive iMessages without a 3G signal and yet I can send and receive them whilst abroad with data turned off completely????
Anyway, I was informed that my challenge to these costs would be looked into and I would receive a response in 5 working days...12 working days later and still nothing from O2
