iBroadcast
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-04-2021 11:14
I'm a Sky customer.
When I was with "Three" and "Vodafone" prior to that, I was able to stream my music from my iBroadcast online music locker, over cellular, without difficulty.
Now all I get is a "failed to connect" error message.
Sky tell me that they're at a loss to explain it.
It works over Wi-Fi.
The iBroadcast team tell me that it might be "a peering issue with your cellular provider".
Can anybody please shed any light on the issue?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-04-2021 11:56
O2 won't be able to assist with Sky issues, sorry.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 3 Posts
- 1 Topics
- 0 Solutions
on 20-04-2021 12:20
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-04-2021 12:20
It's not a Sky issue.
It's something to do with the way O2 peering works.
You are aware, I suppose, that Sky merely piggyback the O2 network?
- 153004 Posts
- 652 Topics
- 29203 Solutions
on 20-04-2021 12:25
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-04-2021 12:25
O2 sell bandwidth to Sky but it's not just as simple as you receive an O2 signal with the Sky name on your phone......
Your issue is with Sky. If they believe it is subsequently an O2 issue, they need to address it with O2.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 12498 Posts
- 80 Topics
- 3283 Solutions
20-04-2021 22:48 - edited 20-04-2021 22:49
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
20-04-2021 22:48 - edited 20-04-2021 22:49
@silbylaw
This is Sky / ibroadcast talking rubbish im afraid, and i dont think they know what a peer network is.
O2 use the same peers as every other ISP in the UK such as Linx, Equinix, if these peers had issues then no one would get to ibroadcast
Sky use a Private APN who route data through their own data network as the backhaul to their internet ,services, so you need to contact Sky
This has nothing to do with o2, but how Sky handles their IP traffic.
edited to add further information
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 153004 Posts
- 652 Topics
- 29203 Solutions
on 20-04-2021 23:28
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-04-2021 23:28
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 3 Posts
- 1 Topics
- 0 Solutions
on 21-04-2021 13:24
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 21-04-2021 13:24
Thanks for the clarification.
I'll get back to Sky.

