hi all
I hope O2 take notice. I was offer a deal by O2, says it was a free phone + pay & go.
I agreed and when i got the confirmation email, it was a 24 months contract.
I call o2 straight away to cancel, done.
the phone still schedule to delier to my house, i rejected it, done.
I chat with O2 telling them i rejected the phone, ask them to cancel it, done.
I still receive email about the new contract, i chat with them again and they say ignore it. done.
O2 ask me to cancel the direct debit just in case, ok, done.
I check my O2 account, the new contract still there, i call them up, they check the warehouse and confirm the phone just return, ask me not to worry because it is before cooling off period. i thought everything is settle.
Few days later, my O2 account only have my main line. finally i thought.
after a month, today, i received mail in my doorstep, tell me if i don't pay the remaining amount, they will contact debt collection agency and will affect my credit rating.
whats wrong with you O2 !!!!
I cancelled more than 5 times for the same account that i never use, i return it within 14 days, you confirmed everything is fine, you still want me to pay!!!
please sort this out, fast.
