hassle of cancelling order to reorder passed to and from everywhere in o2

[Anonymous]

my order number has been a pain in the arse to cancel although after 5 mins of placing it i tried to cancel it.. my reason for cancelling it is that topcashback did not honour the full cashback amount of £105 the only awarded me £36.75 and told me i would have to wait till this is paid before trying to claim the remainder of the amount( which might not be succesful) there wrong as they should not advertise that amount then pay you less.. anyway i got on to o2 to ask them instead of paying topcashback the money to pay me the money instead which in my eyes sounds like the perfect and easiest idea to do.. anyway your customer support didnt want to no or try to do anything to make me keep this order the only way is to cancel then reorder which i eventually did afte about 2 times but you have not updated myo2 account so i can reorder to get my casgback from quidco this time which are much better than TCB. YOU DONT NO HOW MUCH STRESS THIS HAS CAUSED ME WHEN YOU COULD OF JUST PAID ME INSTEAD as of today this is still showing as a completed order i have not got the phone and have never recieved the phone o2 no its been cancelled but will not change myo2 account to reflect this and state the order is complete and final..i want the manager of ooo2 to call me with a ressolution and explain to me why this has happened and to offer me a compensation package because the quidco deal has now ended with lower cashback.. your a joke o2 i have also just orderes a contract on odafone as im wanting my new phone for the new year and if o2 dont sort this out before my airtime contract with o2 will end

[Anonymous]

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@Anonymous wrote:
Don't blame you there 4gee is super fast I'm just trying it out now 🙂

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Any chance Of posting a screen shot of your speeds, but only if you want. 

[Anonymous]

Yes will upload one soon band of brothers not a problem I'll download a speed test app

[MI5]

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@Anonymous wrote:
Yes will upload one soon band of brothers not a problem I'll download a speed test app

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Just keep an eye on your data usage with those apps.......

[Anonymous]

Ill put WiFi on but got 20gb data allowance

[MI5]

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@Anonymous wrote:
Ill put WiFi on but got 20gb data allowance

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but that will just measure your wifi speed, not 4G

You should be OK with 20gb though

[Anonymous]

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@Anonymous wrote:
Yes will upload one soon band of brothers not a problem I'll download a speed test app

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Thank you. 

With 20Gb data allowance I'm sure the odd run test won't cause too much of a dent. 😄

[Anonymous]

Happy days. 20gb = little free time for yourself. Enjoy 😆😆

[Anonymous]

I'd like 20 gb

[Anonymous]

You can upgrade to a 20gb tariff with o2 @Anonymous it'll just cost you an arm and a leg

[Cleoriff]

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@Anonymous wrote:
You can upgrade to a 20gb tariff with o2 @Anonymous it'll just cost you an arm and a leg

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Unless you get it with the Firephone ....