chat service O2 online

[Anonymous]

O2 bought a new phone. Previous wanted to give my nephew residing abroad. So I have to unlock it . The street traders proposes odblokownie SIM 35 pounds . Stupid I decided to take advantage of O2 online chat support . Mila support the presentation of my needs She said that there is no problem . They checked my details and password. Promised to send me an email with a code to unlock and step by step instructions . Minal first term . Naive again I asked chat online . Again assured me that there is no problem and I will send You download the code from the manual . Guess . Well done me again idiot . Telfon is the Christmas gift I promised my nephew . I do not give a locked phone . I'm mad at the O2 . This is my last contract with this company . Also warn you - it makes no sense to use the service O2 online chat . Not to help. There is no such chance. , I do not know what O2 is holding such a service . Heads of O2, and indeed their children wish you the same gifts that I give thanks to O2 nephew . I wish well-being .

[MI5]

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@adamtemp64 wrote:
You just need to use the online unlocking form. http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

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Here ^^^^^

[Anonymous]

Again. On the phone finite contract. Request to unblock the mobile. Request of 10 December. Reply with service 02 - 24 hours. Given all the details: name, last name, email, password, IMEI. My fault. Mobile color is not specified. Answer service. There is no problem. The deadline. Filling out the form. Chat servis again. Again the data. I answer. 24 hours a code and instructions. And so for two weeks. Today in contact with O2 service. Already, already, give me 24 hours. There is no problem. Why employees O2 deceive?

[Anonymous]

Sorry we cannot help you.

Follow the advice already given in several posts.

[MI5]

Chat is hopeless for this kind of thing - We all know that....
You will get an email in response to the form completion - Probably after the holidays now, maybe Friday, but you will get an answer, I'm sure of it

[Anonymous]

Question. Why cut out my previous posts? Especially the one who talked about deceiving me? Warned other O2 users not to use the services of the network. The truth is. O2 will not help you. O2 just going to take money from you.

[Anonymous]

Time to stop feeding.

[MI5]

Your threads have probably been merged as there were too many all over the place to keep a track.
Rules are 1 issue = 1 thread
No one is deceiving you, sometimes things take a little longer but O2 will put it right for you in the end.....

[Anonymous]

I get the answer after the holidays. Congratulations. O2 will arrange a small problem has to take a while. Two or three months, and perhaps years? a street peddler done through about 15 minutes. Competition.

[Anonymous]

Your assurance does not change the fact. O2 is unable to ensure basic services. And I will proclaim all forums, friends. 14 days does not correct the problem.

[MI5]

Merry Christmaz