cant connect my new upgrade to 02,

on 30-11-2015 18:46
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on 30-11-2015 18:46
Got my new upgraded phone today. Put the nano sim card into it, cant get it connected to 02 network, got a few texts telling me how to set it up, but they sent them to my old phone an sim, old sim wont fit into new phone, rang them today and they said the nano sim was my number, im probably being really stupid here but i know nothing about phones, any advice would be appreciated.
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on 30-11-2015 18:48
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 30-11-2015 18:48
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 30-11-2015 18:49
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on 30-11-2015 18:49
Did you do a sim swap? http://swapmysim.o2.co.uk/
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on 30-11-2015 18:50
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on 30-11-2015 18:50
Too late...:smileytongue:
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on 30-11-2015 18:51
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on 30-11-2015 18:51
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 30-11-2015 19:32
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on 30-11-2015 19:37
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on 30-11-2015 19:37
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

