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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 4007 Views
  • 35 replies
  • 6 kudos

O2 roaming - speed test results

Thought I might start a thread where people can post their speed test results when roaming, given last summer's debacle. It's been great for me so far.Was at Prague airport on 22 June 2018 and got 82Mbps up / 25 down on O2 CZ.Now in the city centre o...

Gijón, 30 June 2018
GJD by Level 6: Acolyte
  • 13300 Views
  • 64 replies
  • 1 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 13608 Views
  • 89 replies
  • 0 kudos

Unlimited Data/Wi Fi

Hi There.Regarding the £29.38 a month iPhone tarrif, I was just wondering what the unlimited data and wi-fi exactly means. Is this pretty much the same as "free internet" on the phone? So I can access youtube etc on the iPhone as part of the tarrif c...

Anonymous by Not applicable
  • 2386 Views
  • 9 replies
  • 0 kudos

Frozen iphone

Does anyone know what to do/why my iphone may have frozen? It won't go back from my favourites page.

Anonymous by Not applicable
  • 1313 Views
  • 6 replies
  • 0 kudos

Visual voicemail

I've been trying to set this up for a few days now but always get the same error:Voicemail ErrorTrying again later.Any ideas?

Anonymous by Not applicable
  • 1115 Views
  • 4 replies
  • 0 kudos

iPhone 3G delivery via DHL

Has anyone had issues with delivery from DHL. Apparently DHL have been given to their "franchises" to get our ohones delivered. Was sent out today at 7:44am, its now 6:02pm and nothing, no note or anything.Does anyone know up to when they deliver?Any...

Anonymous by Not applicable
  • 1565 Views
  • 10 replies
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C905 Faults!!

Hello there.Basically just posting to moan about a fault i've had with my C905.Basically I can no longer hear anyone when they phone me or when I phone them. The only solution round this is to put my loudspeaker on!Unfortunately, this is the second t...

Anonymous by Not applicable
  • 1376 Views
  • 15 replies
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O2 Customer Service

Having been an o2 customer for over 5 years I have experienced no end of problems, however they have always sorted them out until late.I upgraded my phone in December and it has started to go faulty but because I am not within 28 days I have to send ...

Anonymous by Not applicable
  • 1043 Views
  • 5 replies
  • 0 kudos

O2 Customer Services

I know some people have issues with O2 CS, yes I had a few but lately I've found they've got a lot better.I bought an Iphone around 6 weeks ago and being rather techno-impaired had a lot of difficulty in getting started. Called O2 and sometimes mixed...

Anonymous by Not applicable
  • 1179 Views
  • 10 replies
  • 0 kudos