Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Has anyone who has had problems with eSIMs actually had them resolved? Now on day 25 of NO SERVICE due to eSIM order stuck in processing. Thought I had some light at the end of the tunnel on Sunday when showing as complete, pressed the activate, got ...
Does anyone ever get a response from the creditreferrals@02.com. They have basically ruined my life. And the customer care of the 02 team and systems are appalling. I would have a excellent credit score if it was for 02.As they have held a credit def...
Hey there avoid now if you are ordering samsung galaxy s24 ultra smart view wallet case,i have done this twice now but for thr second time still sending me a case for just s24+ not ultra..Avoid avoid !
Anyone have any idea who they are? They keep sending me an OTP for PayDashboard? I have noidea what this is. There’s no phone number shown, the sender is ‘PdbSMS’. Thanks in advance.
Hi All, Will O2 priority be doing their 1/3 off ice skating tickets again this Christmas season? Last year the discounts were out mid October but I haven’t seen anything as of yet. Looking forward to it!
I’ve had a PAYG O2 contract that I use as an emergency phone. I thought I’d lost the phone so called customer services to get a replacement sim. The first guy at the call centre in India I spoke to tried to hard sell me a contract…even though he unde...
From the VMO2 newsroom :- Cybersecurity Awareness Month: Don’t take the bait! Virgin Media O2 explains how to connect safely while abroad - Virgin Media O2https://news.virginmediao2.co.uk/cybersecurity-awareness-month-dont-take-the-bait-virgin-media-...
This is not an O2 article, but it is a topic of general interest that is occasionally raised in this forum :- DfT investigates upgrades to mobile and Wi-Fi services for train passengershttps://www.ianvisits.co.uk/articles/dft-investigates-upgrades-to...
I decided to recycle my old Samsung Galaxy S21 5G Ultra, was quoted £118. Nothing was wrong with the phone, not a scratch, mark nothing. I then get an email saying they are reducing the quote down to £23.60, saying it had "screen burn" which it didn'...
I just finished paying off my Apple Watch. What happens now? Do I need to contact o2 to do pay as you go for it or something? Will my bill just reduce by the device plan amount but continue with my tariff amount?I have an apple watch series 7 with GP...
