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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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unusable internet in sandal, west yorkshire

for years the signal in sandal has been terrible, o2 does nothing to fix it, one bar of 4G at most, highest speed 1mbps, it is impossible to watch videos on my phone in this area, how do i make o2 sort this out. this area is only ONE MILE from a city...

slowsandal by Level 1: Joiner
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Rural masts - part two

From the VMO2 newsroom :- Virgin Media O2 completes first stage of shared rural network with UK’s highest mobile mast at Glencoe - Virgin Media O2https://news.virginmediao2.co.uk/virgin-media-o2-completes-first-stage-of-shared-rural-network-with-uks-...

Oxonian by Level 37: Blazing a Trail
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o2 removed o2 Travel without asking, now trying to charge £140 for use abroad!

Another long tale of o2 woe... I travel abroad regularly for work, in the summer it can be more than once a month. I always check before travelling that I can use my o2 monthly plan as if I was at home. No trouble until early this month - I was trave...

Digital Pin Number for Receiving Parcel

Dear Sir/Madam Please help me out. My name is Mohammed [removed],I am from the UK. I supposed to receive a parcel from my Mobile Company 02 On the 16/06/2024 o2 send the parcel to my home address which is [removed].I supposed to receive my parcel ([r...

Shor by Level 1: Joiner
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Skype

The use of Skype is often mention on this forum, both to contact O2 from overseas and to make free calls over WiFi, particularly from overseas. We even have a forum guide to Skype :- Guide: A Guide to Skype This article gives further hints and tips f...

Oxonian by Level 37: Blazing a Trail
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O2 has to be the biggest bunch of crooks.

O2 has to be the biggest bunch of crooks. I have paid over 1000 pounds so far for a flip gone and within the first week I broke screen they wanted 400 pounds to fix it I can't afford that I am already paying them 160 a month for 3 phones. My son who ...

Jane23 by Level 1: Joiner
  • 408 Views
  • 2 replies
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