General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

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Network down, customer service systems down too???

Such Helpful members on here !!

its been a long wait for me and im still waiting but i have to say this forum has been excellent and it has so many helpful members !!! - maybe other networks should do something like this. gotta say pickles and liquid have been excellent helpers ! l...

O2 poor service

Can't believe for the second time this year o2 has let us down again with what I can only call is an appalling service provider. I left t-mobile 4 months ago for 02 biggest mistake of my life. When my contracts up I will def be going back to t-mobile...

Resolved! no network again

I am yet again without a network. Broke down in my car today. I have my phone for such emergancies, but no network and it is still not working at 9.30pm. Had to walk 3 miles to get help. Quite unacceptable. Pretty fed up of this now. 10% off my bill ...

Resolved! NO NETWORK

What's going on no network since 2pm, I am a new customer and had so much trouble with T-Mobile thought o2 would be better, its cost me god knows how much trying to speak to someone but the phone cuts off in the end but it tells you call o2o2 from mo...

network down

Does anyone know when it will be up again?

Resolved! Signal

My signal came back then went again when will it be sorted cab someone reply and let me know asap

Resolved! What is happening to O2

I'm in Kent and like many others have suffered "no signal" all afternoon as I did in July. I have been O2 for many years and have never had as much trouble as in the last few months. Maybe they should concentrate on their systems and less on pushing ...

Resolved! seriously had enough

since the first lot of trouble in july with the loss of signal for 3 days my iphone struggles daily, for hours on end it goes off, im at the point now that its getting far to annoying for me to even contenplate staying with o2 fullstop. My contract i...

Resolved! o2 Complete Rubbish

o2 is now a joke, this is the second time within months that I have no service what so ever! My daughter was on a school trip today and thanks to o2 I sat for an hour waiting for her coach to return as she was unable to get hold of me!!! NOT HAPPY al...