General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Problems checking balance from outside UK

I have spent the last hour with O2's user hostile web and phone support, trying to check my balance. I have a basic UK Pay & go phone and I want to check the balance. I live in the USA and need to check the balance and if necessary top up the phone b...

O2 30% friends and family discount

Hi I had the iPhone 3g 2 years ago with 30% friends and family discount. and i upgraded my tarrif last month and the guy at the o2 store told me i ll still get the 30% discount... even i also received a letter which says 30% friends and family discou...

O2 switches on superfast 3G in more cities

http://www.mobiletoday.co.uk/News/11631 ... st_3G.aspx

Wonder if anyone can shed a little light on my problem.

Ive handed my blackberry torch into o2 shop to be sent for repair. Now my question is about the problem with the phone.The screen wont work. The keypad and call/hangup lights were working. Was recieving texts and calls but obviously couldnt see as th...

Hashblue - our trial beta service - feedback required!

Hi Everyone, I’m happy to communicate our trial beta service called hashblue (#blue) where your contacts & text messages are stored. You can also search for a text message, mark a text message as favourite, have group conversations and even send a te...

Phone Switches itself off

Hiya. I have a Samsung Galaxy Mini GT S5570. Could anyone tell me why it keeps switching itself off. I think it might be because its down to about 20% left on the battery and its being clever and saving itself incase i have to make an emergency call ...

Suspicious Mailing

OK I've just received this and I find it very suspiciousIt looked official - but sent from O2.comHelloThe current O2 forum has become one of the most popular parts of o2.co.uk and so we've decided to give it a bit of a facelift.We know that you're re...

Windows 6 on HTC HD2 - No support from O2

Microsoft have pulled support for this operating system and the Apps store for my phone might as well not exist. i have e mailed o2 to ask them what they are going to do, but not holding my breath. Would be happy to swap my phone for a W7 pjone but w...

Odeon tickets

When my fiance and I tried to redeem half price tickets at Muswell Hill Odeon, we were told that the offer does not apply to Harry Potter. Is this true, or were they mistaken because the scheme is relatively new?If true, it would be handy to know whi...

Samsung Galaxy Apollo

Not sure if this is the right place for this topic. I bought the Samsung Galaxy Apollo from carphonewarehouse last week and i have not been able to see picture messages or access the internet. Does anyone know what the APS settings need to be for me ...