Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35 replies
  • 6 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 89 replies
  • 0 kudos

Huawei 5G kit banned in UK

UK mobile providers must remove all Huawei’s 5G kit from their networks by 2027, government announces !!What do you think!?https://www.bbc.co.uk/news/amp/technology-53403793

BigDaddyUK by Level 5: Ponderer
  • 5 replies
  • 0 kudos


Got a call from 01213681242 claiming to be from 02. Are they a scam?

peter9 by Level 1: Joiner
  • 1 replies
  • 0 kudos


Since April phone mast has been vandalized...which is very near my home. I cant get a signal at all in my garden ...my phone freezes loads and all functions fail miserably...at my with end paying for a phone I can't use to its potential.

International Spam Calls

Hoping for some help.my mother (89) has started getting numerous international (all over the world) calls to her O2 mobile at all hours of the day and night, this can be up to around 25-30 a night.i have registered her mobile with the TPS a while ago...

AngieO by Level 1: Joiner
  • 4 replies
  • 0 kudos

Excellent Customer service

I just wanted to write to say thank you to Chris (Liverpudlian) in the Cheshire office. I wanted to praise him for his diligence, patience and his dedication to resolving my issues. Can someone tell me how i would go about doing this? or how to let h...

Budgieboy by Level 1: Joiner
  • 3 replies
  • 3 kudos

temporary number sending texts

Hi, I am new to O2, I have the new iphone SE, my usual number has been ported over but when I send a text it is sending it on the temporary number I was given.

peri1 by Level 1: Joiner
  • 1 replies
  • 0 kudos


So now all the hype and speculation has more or less settled. Which console will you be buying . Ps5 or xbox series x.

anticpated by Level 29: Intuitive
  • 6 replies
  • 0 kudos

Keeping old number

Just changed to O2 last week and requested to keep old number. I have provided my PAC number from Vodafone but it is still showing as new number as SIM only. Anybody had the same issue and did you get it resolved

DebDeb by Level 1: Joiner
  • 1 replies
  • 0 kudos