General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Blackberry 9780

This is now become a seriously annoying issue for me.WHY HASN'T O2 RELEASED THE BLACKBERRY 9780??spoke to o2 in october and was told that they would be releasing on november 22nd lowe and behold no release. been trying to get a straight answer from c...

o2 customer services joke

Hi I took out insurance on my iphone at the time I was glad I did. As I fell in the snow and cracked the screen on my iphone. Put in claim for new phone and was promised it would be delivered next day 3 days later and still no phone I wouldnt mind bu...

No O2 Network coverage in Banbury, Oxfordshire

Two weeks ago I found that I was unable to make or receive any calls from my mobile phone.This was very frustrating as it was the Christmas period and I would have liked to been able to use my mobile phone.As I still had not got any network coverage ...

Bad Business

On the 31st of December i went into the #### O2 store....to Purchase a new phone contract.When i walked into the store the staff were all avoer me and very,very helpful ....I purchased a contract and picked the htc desire mobile phone...The next day ...

Blackberry Torch £300 Deposit ####

Hello guys ..o2 are really getting on my #### nerves. Right, Im 18 years old and NEED a contract phone. I have been with o2 3-4 months on a simplicity and have missed 1 payment (o2 confirmed it was a mistake on thier side)I just tryed to upgrade my l...

Block calls being made once allowance used up.

Hi.Dose anyone know if it is possible to have a block put on my phone from making calls once my monthly allowance has been reached. So as to not run up a huge bill.....

Where can I get a gold number from?

Hey guysWhere can I get a gold number from? Is it on offer from O2?I know I can buy one from ebay and them lot, but I'd rather get one directly from O2 if that's possible...Thanks HannaH

blocking

Does anyone know if its possible to block someone from calling or texting your mobile phone?

Wildfire settings-someone please help

I have got a HTC Wildfire on o2. I wanted the internet and mms settings for this phone but o2 don't support it and after speaking to o2 and not getting anywhere I went straight to HTC to get the settings . They emailed me the settings but it didn't w...

O2 mislead me. How can I get my replacement phone?

My insure claim has been declined. I have tried my very very best to call customer service & insure premium team but it was so hard and difficult to reach them. My timing to call in is always busy and no one answer me. So, it caused me to make my cla...