General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Handset Subsidies a Thing of the Past?

Interesting statement by Ronan Dunne regarding future handset subsidies. Are they going to be removed completely and will the independent retailers be laughing all the way to the bank? With their parent company Telefonica Spain removing subsidies in ...

Users Online

"Users OnlineCurrently online: 4 members 2,424 guests"I see the number of guests is an unbelievable number again.Thought this was fixed many months ago.

I am totally disgusted with O2 customer services

I am totally disgusted with O2 customer services I contacted them about a week or two ago regards my early upgrades which is on 16 August however phone is playing up badly I ask if this could be pushed forward by any chance I was told at the time tha...

Sending overseas text

I have sent a few text messages to different mobile numbers in Bangladesh. It is more than 3 days now those messages were not delivered to the receipients. But I can see on my online o2 account that o2 has already charged me £0.82 for those text mess...

Moving abroad - options

I'm moving to the States for 9 months, starting in 2 weeks time. I'll be there all that time, apart from two weeks back here for Xmas. O2 told me a while back that my account could be suspended and that they could help set me up with a partner compan...

Spoofing

It appears that my email address may have been spoofed. I have received lots of Mail Delivery Service emails saying that emails weren't delivered to accounts I have never heard of. I have AVG, MalwareBytes, Adaware, SpyBot search and destroy and Zone...

Where have the contact numbers disappeared to?

Anybody else unable to find the contact us numbers on the o2 Contact us page?

Resolved! how long does it take to switch from monthly to pay & go and keep number

the answer is 5 days, talk to seven different people, repeat yourself several times even though the text of the conversation is still visible on screen. And I thought technology was meant to make things quicker, seems like a lot of chat operators jus...

Transferring text message from old phone to new phone

Hi there, Any help much appreciated but is there any way that I can save my bosses text messages from his old phone and ensuring that they are on his new mobile phone. The phone is a Nokia C2. Many thanks and fingers crossed that there is a way as it...

How can we keep more people active on the forum?

Hi everyone, After just having had a discussion with someone through PM about how to keep more people active on the forum, I wanted to ask for your input as well. Although we'll always have some 1-time posters (which is fine), I'm sure there are stil...