General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Can I activate my microsim on Christmas day?

I'm getting an iPhone for Christmas Day (I hope) and I know I have to activate my microsim...I don't want to activate it now and be out of a phone until I receive the phone... or should I just activate it while I can?

Car Phone Warehouse won't cancel or take back my upgrade mob

I've upgraded my mobile 7 day ago and I wasn't happy with the phone so I took it back to Car Phone Warehouse and they are telling me its not returnable they can't take it back, even though it was only 6 days into the contract. They told me to see the...

VAT changes toTariffs in 2011

So VAT goes up to 20% in January.Link to O2 information on this : http://tinyurl.com/2011tariffsIs O2 letting people know about the VAT change?Yes. If you’ve got an O2 corporate account, your account team will be in touch nearer the time. Otherwise, ...

can you help my i have palm os pixi plus,and i block him

can you help my i have palm os pixi plus,and i block him i need unblock code wer i can get code unblock my network is o2

Registering Online...?

ive registered a sim online, its been 24 hours since i did it, how long should it take...?

Non-existent "customer service"

It's a fine how-de-do when I have to resort to a public forum in an attempt to get a response from O2.I keep getting requests for payment of my broadband bill despite the fact that there is a direct debit mandate active on my account. All O2 has to d...

top up surprises

Top Up SurprisesSo when you hook your duck and you receive your prize, can we not have a button on that page that says NO Thank You.i keep getting loads of stuff for women, like discounts at the evans shop, well one thing i can say is that i am NOT a...

Network issues - Crawley

Hi,I am having issues getting signal at gossops green in Crawley, signal is normally fine, however last night could not obtain anything across 2/3G and edge.I have a few friends experiencing similar issues on o2.On checking your network status, it ad...

Don't hold your breath waiting for DHL to deliver your phone

Ordered new phone late Wednesday.Selected Friday as delivery day.All OKFriday came - checked DHL website - tracking facility unavailable.Waited in like a good boy. No deliveryFriday evening rang o2 - parcel delayed "due to bad weather"Parcel is in Da...

02 suprises

does managment get to read these posts if they do then i must be 1 of hundreds that agree that the gold 02 suprizes are crap i dont have time working 50 hours a week to go to a gym or a spa also im a male and dont need a make over also u need to sort...