General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Poor 2G reception Cowfold, West Sussex - still.

I have complained about it in the past but the 2G reception indoors / outdoors here is dreadful despite what the coverage checker and service status page says. As for 3G - nothing and I don't hold out much hope for 4G either but I would settle for a ...

O2 Useless

As a new customer I wanted to post a message here. It took quite a while to compose, then it was thrown off because the forum software said I wasn't signed in. When I check, I am signed in! Another useless O2 facility.

Resolved! Wifi disabled on iPhone?

wifi option to turn it on and off is totally greyed out on my phone?? all other connection type things are working fine on my iPhone like calls and 3G (had to travel 15miles to test that one tho) and popped into the O2 store (having travelled said 15...

Resolved! :@ WHY NO COVERAGE IN THE DL4 AREA

Hello o2 ok let me start. I am sick now 2 town either side of me "newton aycliffe" and "Bishop Auckland" are 2 miles either side of my town "Shildon" and they are able to recive 3g connection, but why cant we as we are wack in between, I like o2 been...

Resolved! is there a problem with the network

is there a problem with network as phone message says Noaccess to netw.

Resolved! moved 1.2 miles and now...terrbile coverage :o(

according to o2, my last address isn't in an area where i should have been able to get 3g etc, i could and the missus on 3 network couldn't. we move 1.2 miles dwon the road to an area which, according to o2, i should get 'okay' coverage (good outdoor...

Dear o2

I have just been made aware that you plan to increase bills as of february next year. Just a note to say you wont be increasing mine at all not by one penny, Over the last 8 months the service I have recieved has been , to be frank , a load of rubbis...

Apple, Android, windows app for the forum?

Ok now this is just an idea and I'm interested in people's thoughts and if it would be a viable alternate? But would you think having a O2 app dedicated to the forum would be a nice touch and would you use it. Inknowno2 like apps, I have many of them...

Resolved! Unlocking my old iPhone 4

I've upgraded to the iPhone 5 about a month ago, I still have my old iPhone 4 which I want to unlock before I give it to my brother for Xmas what's the best way to do this, I had it on pay monthly

Resolved! Samsung Galaxy S2 Dock

Hi, can anyone recommend a dock for my Samsung Galaxy S2 that the phone will plug directly into (without using an adaptor), with speakers proving a decent volume and that will charge my phone while I use it???